Only 1/3 of businesses are “very satisfied” with their current cybersecurity defenses
Only 32% of businesses would be “very” or “extremely” satisfied with their current anti-fraud methods, according to the Risk And Resilience Survey conducted in collaboration by PYMNTS and TreviPay based on a survey of 150 executives at companies with USD 10 million to USD 1 billion in annual revenues. Another 41% of businesses would be “moderately” satisfied with their current digital identity verification and fraud prevention methods, while 27% would be “slightly” or “not at all” satisfied.
Furthermore, 49% of those using digital fraud solutions that are proactive and automated claim to be “very” or “extremely” satisfied, compared to just 17% of those with solutions that are proactive and manual. Similarly, 50% of businesses using solutions that are reactive and automated declared to be “very” or “extremely” satisfied, compared to only 19% of those with solutions that are reactive and manual. The differences between the satisfaction levels of businesses using proactive methods and those using reactive methods are far narrower, separated by only one or two percentage points as an illustrated abstract reveals.