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ECS WG Life Sciences Meeting, 22 February 2019

26 members of the working group life sciences convened on February 22 in the offices of Bayer Consumer Care AG to discuss the challenges and solutions around compliance training. Whereas compliance training is one of the key pillars of a compliance management program to prevent unethical practices, the question for most companies is how and in what format to provide employees with concise, interactive and relevant training.

After a welcome by Patrick Wellens (Bayer), Jan Wesiack (Roche) and Kathy Tench (KPMG) explained the audience that choosing between principle and rule based compliance trainings, dealing with “training fatigue” of employees and measuring the effectiveness of the compliance training are the main challenges for most companies.  The training approach selected by companies usually depends on the number of people to be trained, the budget and resources available, the risk appetite and the amount of legal requirements to provide certain mandatory trainings. Kathy and Jan presented the pros and cons of classroom versus web based training and highlighted some of the major recent interactive training tools available: learning scenarios where decisions taken by the employee will directly impact how the scenario will unfold; micro-learnings with push notifications, trainings apps with a personalized curriculum and control quizzes.  The working group experienced firsthand to play and discuss ethical dilemma game.